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Using data analytics and CRM to drive customer centricity and win loyalty
Using data analytics and CRM to drive customer centricity and win loyalty

Sanlam Reality, the Sanlam Group's loyalty programme, was awarded Best Use of Data Analytics/CRM Application at the inaugural Loyalty Awards South Africa recently held in Cape Town...

By Jessica Tennant 3 Dec 2019

Collaboration key in closing the digital skills gap in Africa
Collaboration key in closing the digital skills gap in Africa

In the face of an immensely challenging digital skills gap on the continent, Mojolaoluwa Aderemi-Makinde, head of brand and reputation at Google Africa, remains optimistic...

By Sindy Peters 2 Dec 2019

#AfricaCom: Gender inequality continues to cost Africa billions of dollars each year
#AfricaCom: Gender inequality continues to cost Africa billions of dollars each year

$95bn - this is the average annual loss in Sub-Saharan Africa since 2010 due to pervasive gender inequality in the continent's economic activities...

By Sindy Peters 27 Nov 2019

#AfricaCom: Smartphone costs the biggest barrier to a digitally inclusive Africa
#AfricaCom: Smartphone costs the biggest barrier to a digitally inclusive Africa

The next technological evolution is advancing at an exponential rate and by leaving out some on this journey, we allow the current societal divides and inequalities to deepen...

By Sindy Peters 15 Nov 2019

Image credit: Brooke Lark on Unsplash.
How AI is helping brands manage their online reputation

The use of artificial intelligence (AI) and machine learning is on the rise, but it's important to know which reputation management processes should and shouldn't be automated...

By Ashleigh Wainstein 15 Nov 2019

Don't let your data management strategy get stuck in the past
Don't let your data management strategy get stuck in the past

Data centre architecture has undergone massive evolution in the last 20 years...

By Modeen Malick 13 Nov 2019

Image credit: Google Africa.
#GoogleforSouthAfrica: Contributing to connectivity

Free fast internet is a game-changer, but while public Wi-Fi is highly valued by South Africans, deploying a sustainable service can be challenging...

By Danette Breitenbach 13 Nov 2019

Image source: Getty/Gallo
#AfricaCom: Future of digital financial services in Africa

According to the World Economic Forum, there are 700m people using digital financial services globally, of which half are in Africa...

By Nicci Botha 12 Nov 2019

Image source:
5 trends opening doors for African tech entrepreneurs

Travelcheck CEO, Odette Faling unpacks the trends that underpin Africa's bold digital future and are creating opportunities for entrepreneurs...

By Odette Faling 5 Nov 2019

Data technology driving agility in retail
Data technology driving agility in retail

Competition amongst suppliers and retailers are at an all-time high, and today's consumer is much less predictable than in the past...

By Lauren Hartzenberg 15 Oct 2019

The reason AI can predict consumer behaviour
The reason AI can predict consumer behaviour

It's June. In Durban. In a clothing store in the main street, a 26-year old marathon-runner buys a bowtie and, seemingly randomly, adds a board shorts...

By Vian Chinner 11 Oct 2019

#StartupStory: Curacel is tackling fraud in healthcare insurance
#StartupStory: Curacel is tackling fraud in healthcare insurance

Curacel is a Nigerian startup that aims to fast track claims processing and detects fraudulent claims for health insurance companies in Africa...

By Evan-Lee Courie 4 Oct 2019

#StartupStory: YouFarm - helping you to invest in agriculture
#StartupStory: YouFarm - helping you to invest in agriculture

YouFarm is a Zimbabwean startup that has been chosen by Startupbootcamp AfriTech to attend a three-month accelerator in Cape Town, South Africa...

By Evan-Lee Courie 3 Oct 2019

Image source:
#FoodNextAfrica: Blockchain will simplify and transform supply chain traceability

According to the WWF, a bid to improve the traceability of supply chains around the world is top of mind with a major focus on transparency - but how is technology disruption promoting business growth?

By Robin Fredericks 25 Sep 2019

Image credit: Bram Van Oost on Unsplash.
Elon Musk says Netflix and YouTube are coming to Teslas

"Netflix and drive" might become a thing now that Elon Musk revealed upcoming support for the streaming service and YouTube on his Tesla vehicles...

By Shereesa Moodley 31 Jul 2019

Transforming the African collective
Transforming the African collective

Technology has transformed the collaborative capabilities of African business...

By Chris Ogden 12 Jun 2019

Wayne Hull
Photographer: Rikki Hibbert
#IABSummit19: The digital transformation opportunity starts with you

Accenture Digital MD Wayne Hull presented a keynote on 'Leading in the new' at this year's IAB Summit, which took place on Thursday, 30 May at the Joburg Theatre in Braamfontein, looking at digital transformation through three critical lenses...

By Jessica Tennant 4 Jun 2019

#AWE2019: Highlights from Day 1
#AWE2019: Highlights from Day 1

The Augmented World Expo is underway in Silicon Valley, USA, and Johan Walters shares highlights from Day 1...

By Johan Walters 30 May 2019

#AfricaMonth: Grey Jabesi on nurturing creativity and innovation in Africa
#AfricaMonth: Grey Jabesi on nurturing creativity and innovation in Africa

We chat with Grey Jabesi, an entrepreneur, Blockchain enthusiast, cryptocurrency evangelist, analyst, and investor based in Africa....

By Evan-Lee Courie 20 May 2019

#AfricaMonth: Mapping out crucial data at a disaster scene
#AfricaMonth: Mapping out crucial data at a disaster scene

Humanitarian emergencies often strike without warning, destroying lives and livelihoods within a matter of seconds. In the immediate aftermath, the challenge for those responding is to know where to start...

By Evan-Lee Courie 20 May 2019

Fantastic (ethical) hackers and where to find them
Fantastic (ethical) hackers and where to find them

Data breaches and cyberattacks are unignorably on the rise and hackers are becoming increasingly sophisticated...

By Simon McCullough 26 Apr 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

Image source: Gallo/Getty.
Focus shifts to a mobile economy in Africa

Africa is set to be the next big mobile market and the mobile economy is expected to generate more than $150 billion by 2022 to Africa's GDP...

By Josephine Wawira 19 Mar 2019

Part 1: Will the so-called fourth industrial revolution propel SA forwards?
Part 1: Will the so-called fourth industrial revolution propel SA forwards?

Just what is the fourth industrial revolution? No really, what is it all about beyond the hype and jargon?

By Garth Williams 11 Mar 2019

Zipline drone distribution centre, Rwanda.
#DesignIndaba2019: Bringing 'Wakanda' to life with life-saving drones

How an American and Rwandan partnership brought the mythical 'Wakanda' to life by harnessing drone technology to deliver life-saving medical supplies...

By Louise Marsland 1 Mar 2019

How data management supports the business in a regulatory environment
How data management supports the business in a regulatory environment

The past year has been an important period in the timeline of the data economy...

By Kate Mollett 20 Feb 2019

Craig Johnston is the marketing manager at Seidor Bluekey
The danger of big data without context

Craig Johnston, marketing manager at Seidor Bluekey, says that data and knowledge are not the same thing...

By Craig Johnston 13 Feb 2019

Mark Schech, Innervation.
#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

With two key retail periods - Black Friday and festive season - now behind us, retailers are looking for new ways to increase revenue, grow market share, and boost profits...

By Mark Schech 22 Jan 2019

#BizTrends2019: The speed of culture
#BizTrends2019: The speed of culture

A lot happens in a year, and as our population and their access to the world and each other grows, our collective innovation and productivity will continue to grow exponentially, making each passing year increasingly dense with 'trends' and 'disruptions'...

By Yatish Narsi 22 Jan 2019

#BizTrends2019: Top mobile trends for the 2019 consumer
#BizTrends2019: Top mobile trends for the 2019 consumer

"This is not the year of the mobile phone". The African consumer is tired of hearing this...

By Lynette Hundermark 17 Jan 2019

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